Continuing Education for Technical Professionals
Understanding and Improving Project Culture
1-day Workshop
Call
800-577-3528 for more information.
Course Description
“Project Culture” refers to relationships, leadership, politics, trust, and getting project work done through and with others. The course lays out a proven, practical method for understanding the effect of these areas and how they help and hinder project progress. The course equips individuals with the skills, tools and insights needed to improve project execution – consistently!
Benefits
This course enables you to:
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maximize your success based on project culture strengths – and how to compensate for weaknesses
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apply the influence of culture in measuring project success
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use matrixed management effectively
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adjust your project communications to maximize effectiveness
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assess project culture where you work
Who should attend?
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Project managers
Analysts
Technical managers
Business leadership
Project leads
Anyone responsible for project work
Continuing Education Credits:
0.65 CEUs
Instructor: Susan de la Vergne
“Great foundation for program management. Good examples and anecdotes added by Susan.”
Michael Reed, General Manager, Intel Corp.
“Easy to see the importance of the information as well as how to fold it into our business.”
Ralene Gregory, Regence BlueCross Blue Shield
Course Content
The “Trouble” with Projects
How to assess the project terrain at the outset
Assessing stakeholders’ expectations
Finding yourself in project process improvements
Broad, complex skill sets required to deliver
Why the “usual” approach falls short of fixing the problems with tech projects
The Elements of Project Culture – what are they?
Discuss how communications practices set the tone for projects
Examine roles and accountabilities within teams and across teams
Learn about how organizational structure influences projects
Find out how an organization’s operating model contributes to success
Communications
The importance of shared vocabulary to managing (and meeting) expectations
Knowing your audience
The effects of communications “climate” on your deliverables
Messengers and messages – how to get “bad news” out into the open
The influence of the rumor mill
The pros and cons of using templates, and overcoming the “cons”
The politics of status
reporting
Roles and
Accountabilities
What’s in a role? It’s not a job description
Roles vs. accountabilities – why it matters to know both
Why “roles” don’t belong in your project plan
Using a RACI model to define accountability
Organization structure
“To PMO or not to PMO” – Pros and cons of a Project Management Office
Setting project team expectations across groups
Getting past: “They don’t work for me; I’m just the Project Manager”
Successful matrixed management practices
Escalating issues in a matrix management environment
What YOU can do about it – whether you’re in a lead role or not
Operating Model
How consistent organization workflow affects project progress
Tracking hand-offs across teams and work progress on projects
“I never know what they’re doing over there” – how that hurts projects, how to overcome it
Overhauling Project Culture & Metrics
Knowing whether your organization is up to it
Critical success factors: One (real, true!) successful case study in Project Culture overhaul
Proving it: Measurements you can use right now
Establishing tie breaking when results are borderline
Our Guarantee
If for any reason you are not satisfied, write to us within 30 days after attending the workshop and return the course materials and we'll arrange for you to receive a full refund - hassle-free!
Workshop fee includes a comprehensive workbook and email/phone follow-up with the instructor after the workshop to assist with implementation. This course may be customized to meet your needs.
Cost-effective for groups of 5 or more.
Contact us for more information
Phone: 503-293-3557 Toll Free: 800-577-3528 Fax: 503-293-8499 10260 SW Greenburg Rd. Suite 400 Portland, OR 97223
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